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Last updated at November 10th, 2020Whether you have 30 agents or 30,000, Pipkins has what you need to manage your contact centers: The accurate workforce management solution you need with the power and agility to adapt to your specific business operations. Learn More Request Demo or call 800.469.6106.
Status : OnlineThe Pipkins' Dashboard can be connected with your external systems, like Quality Assurance solutions, to integrate other relevant information into the data views you use. Quick Drill-Down Reports. Drill down into any data set with a single click. Export to various formats and print drill-down reports directly from your Dashboard.
Status : OnlineMobile device support is now offered exclusively for Pipkins Vantage Point WebAccess module. This enhancement enables users equipped with smart phones or tablets to check agent status at a glance, modify schedules with a click while in meetings or off-site, send messages and notifications and view reports from hundreds of miles away. Supervisors can log […]
Status : OnlineStep 2 – Simply login with your login details. You will have to have been given these by Pipkins Web Access Login, either on sign up, or by your authority of Pipkins Web Access Login. Step 3 – You should now have a “successfully logged in” message. Congratulations, you are now logged in successfully to Pipkins Web Access Login.
Status : OnlineWebAccess was created to improve communication and automate many routine tasks for agents and their supervisors. Streamlined communications and process automation are critical for organizations to enhance employee morale by providing the necessary tools to perform day-to-day tasks in fast, efficient ways. Failure to provide these tools lowers productivity, raises frustration levels, increases ...
Status : OnlineAt Pipkins, we understand that details matter with every contact. Vantage Point uniquely handles every contact that comes into organizations, including calls, chat, text message, e-mail, and back office work items. Pipkins utilizes our own state-of-the-art algorithms developed by founder, Dr. James Pipkins.
Status : OnlineWorkforceScheduling.com! Developed by Pipkins, Inc., WorkforceScheduling.com is a hosted, low cost, subscription-based, solution for managing your call center workforce.By utilizing the power of our enterprise workforce management solution, Maxima Advantage Vantage Point, in combination with database, scheduling, and forecasting engines hosted on our servers and a web portal for agent access ...
Status : OnlineSix years later, in 1983, he opened Pipkin’s Fruit and Vegetable Market in Blue Ash, and the shop has been a neighborhood institution ever since. Much of the produce at Pipkin’s is local, and Steve—along with his brother and business partner, Ben Pipkin—deal directly with farmers six days a week.
Status : OnlinePipkins, Inc. WorkforceScheduling.com - call center workforce management software (scheduling, forecasting). Pipkins produces the only workforce management system designed to provide answers to the most difficult call center forecasting and scheduling problems. Whether you have 3000 agents or just 30, Pipkin's Maxima Advantage provides the flexiblity and advanced technology you need to manage ...
Status : OnlineNeed directions or a map to Pipkins or nearby hotels? Support for WorkforceScheduling.Com products is available by calling (314) 469-6106 between the hours of 7:00 am and 7:00 pm CST Monday through Friday (by pager between 7:00 pm and 10:00 pm CST), or by email to: support@workforcescheduling.com To request training on WorkforceScheduling.Com products email to: training@workforcescheduling.com ...
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